Privacy Policy.

Stay Nation Privacy Policy
Last Updated: June 10, 2025At Stay Nation (www.staynation.com.au) (www.staynation.com.au), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).1. Information We CollectWe collect personal information to provide you with our luxury short-term stay services. This includes:

• Personal Details: Name, email address, phone number, and postal address provided during bookings, inquiries, or account creation.
• Payment Information: Credit card details or other payment methods used to process bookings.
• Booking Details: Dates, accommodation preferences, or special requests.
• Website Usage Data: IP addresses, browser type, and cookies collected when you visit our website to improve user experience and analyze site performance.
• Sensitive Information: Identification documents (e.g., driver’s license) if required for booking verification.

We collect this information directly from you through our website, booking forms, email, or phone, or via third-party platforms (e.g., Stayz or Airbnb) when you book with us.2. How We Use Your InformationWe use your personal information to:

• Process and manage your bookings for short-term stays.
• Communicate with you about your booking, including confirmations, updates, or customer support.
• Improve our services, website functionality, and user experience.
• Send marketing communications, such as promotional offers or newsletters, if you have opted in.
• Comply with legal obligations, such as tax or reporting requirements.

3. Disclosure of Your InformationWe may share your personal information with:

• Property Owners or Managers: To facilitate your stay at our listed accommodations.
• Service Providers: Trusted third parties, such as payment processors (e.g., Stripe), booking platforms, or IT service providers, who assist in delivering our services.
• Legal Authorities: When required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties for marketing purposes.4. Data Storage and SecurityWe store your personal information on secure servers using industry-standard encryption, such as Secure Socket Layer (SSL) technology. We take reasonable steps to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.5. Cookies and TrackingOur website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and personalize content. You can manage or disable cookies through your browser settings, though this may affect website functionality.6. Your RightsUnder the Australian Privacy Principles, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correct: Request corrections to inaccurate or incomplete information.
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in our emails or by contacting us.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.

To exercise these rights, contact us at the details below.7. Third-Party LinksOur website may contain links to third-party websites, such as booking platforms or partner sites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.8. International Data TransfersIf you are booking from outside Australia, your personal information may be transferred to and stored in Australia. We ensure that any international data transfers comply with applicable privacy laws, including the APPs and, where relevant, the General Data Protection Regulation (GDPR).9. Updates to This PolicyWe may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on www.staynation.com.au with the revised date. We encourage you to review it periodically.10. Contact UsFor questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:Email: privacy@staynation.com.au
Phone: +61 458 143 165If you have a complaint about our handling of your personal information, you may contact us directly or lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.